{"id":30,"date":"2022-04-04T06:29:00","date_gmt":"2022-04-04T06:29:00","guid":{"rendered":"http:\/\/bengibsoncmo.com\/?page_id=30"},"modified":"2023-12-11T04:58:32","modified_gmt":"2023-12-11T04:58:32","slug":"cmo-blog","status":"publish","type":"page","link":"https:\/\/bengibsoncmo.com\/index.php\/cmo-blog\/","title":{"rendered":"CMO Blog Series"},"content":{"rendered":"\n<p>\u201c<strong>That\u2019s Great! But Have You Considered\u2026\u201d<\/strong><\/p>\n\n\n\n<p>This is a phrase I\u2019ve heard often in my career, with varying degrees of politeness. As a Chief Marketing Officer in Silicon Valley, you quickly learn that everyone has an opinion about how you and your team do the job. This dynamic is a key reason why a <a href=\"https:\/\/www.spencerstuart.com\/research-and-insight\/chief-marketing-officer-average-tenure-drops-to-42-months\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Spencer Stuart study\">Spencer Stuart study<\/a> recently found that the median tenure of a CMO is a mere 25 months \u2014 the lowest measured, and lowest across the C-suite. It\u2019s definitely the nature of the profession, particularly in B2B companies where the measured impact of marketing is often highly dependent on key levers across your sales organization, partner ecosystem and product portfolio.<\/p>\n\n\n\n<p>But is this a problem? It all depends on how you take it in. I\u2019ve told my teams in purposely simplistic terms that every function in Silicon Valley has a cross to bear. Engineers have to debug code. Sales reps are under constant pressure to hit their numbers, or face job jeopardy. In marketing? Everyone\u2019s an art critic. Comes with the territory! I like to think of every leader, every employee across your company as \u201cearned media.\u201d The more badged employees you can get behind your cool new campaign, the more scale you\u2019ll realize.<\/p>\n\n\n\n<p>So then, the more people who weigh in on your team\u2019s work, the more people who care! As a CMO, you have an opportunity to turn this rabid interest into a key advantage, but only if you get really good at the \u201cart of listening.\u201d&nbsp; Author Simon Sinek nailed it when he said listening isn\u2019t about understanding the words that are spoken, but rather the meaning behind the words. He points out that people want to <strong><em>feel<\/em><\/strong> that they\u2019ve been heard.&nbsp; If you can achieve that, even if you ultimately don\u2019t implement their advice, chances are better that you\u2019ve enlisted another member of the army that pushes your message far and wide.<\/p>\n\n\n\n<p>I\u2019ve thought a lot about managing a blizzard of opinions, and how as a marketing leader you need to do your best to make those around you feel like they are a part of your mission. But it\u2019s awfully difficult to do this unless you have an unshakable sense of core beliefs and guiding principles that define <em>how<\/em> you operate as a CMO. When the opinions and debates come flying in, you will need a critical set of these to influence, navigate and operate.<\/p>\n\n\n\n<p>Over my 30+ year career, I\u2019ve developed my own set for the CMO role. Some may have more or less relevance depending on the company, business model (I\u2019m definitely coming from a B2B perspective here!) and people. In the end, I\u2019m capturing them, for your consideration. <\/p>\n\n\n\n<p>Over the next few months, I\u2019ll be releasing new chapters, each dedicated to one of my principles. I hope you\u2019ll enjoy reading about each.&nbsp; I\u2019d appreciate it if you would comment and offer up your own examples on each topic I will touch on in this series. Onward!<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/bengibsoncmo.com\/index.php\/2022\/04\/04\/the-cmo-mission-producing-signature-moments-that-help-your-brand-soar\/\" title=\"Chapter 1: The CMO Mission: Producing Signature Moments\">Chapter 1: The CMO Mission: Producing Signature Moments<\/a><\/strong><\/p>\n\n\n\n<p>Released!<\/p>\n\n\n\n<ul><li>The difference between an event or launch and a true signature moment<\/li><li>Breakthrough rally cries<\/li><li>Finding cultural resonance<\/li><li>Tapping into emotions<\/li><li>Some of the best, and then some more<\/li><\/ul>\n\n\n\n<p><strong><a href=\"https:\/\/bengibsoncmo.com\/index.php\/2022\/01\/09\/an-investment-in-knowledge-pays-the-best-interest\/\">Chapter 2: \u201cInvesting in Knowledge Always Pays the Best Interest\u201d \u2014 Education Marketing<\/a><\/strong><\/p>\n\n\n\n<p>Released!<\/p>\n\n\n\n<ul><li>Perhaps the most effective campaign motion you can run<\/li><li>Create fiercely loyal, long-term advocates<\/li><li>Best industry examples, and my own<\/li><\/ul>\n\n\n\n<p><a href=\"https:\/\/bengibsoncmo.com\/index.php\/2022\/06\/15\/symphonies-and-politics-orchestrating-marketing-campaigns-that-soar\/\"><strong>Chapter 3: <\/strong>Symphonies and Politics: Orchestrating Marketing Campaigns that Soar<\/a><\/p>\n\n\n\n<p>Released!<\/p>\n\n\n\n<ul><li>How the best do it in politics, and why it matters for B2B<\/li><li>The launch<\/li><li>The primaries<\/li><li>The convention<\/li><li>Paid\/Owned\/Earned Media: a world gone mad<\/li><li>The debates<\/li><li>Ground Game<\/li><li>Election Day<\/li><\/ul>\n\n\n\n<p><strong><a href=\"https:\/\/bengibsoncmo.com\/index.php\/2023\/12\/01\/caution-flammable-material-cmos-and-pipeline\/\">Chapter 4: \u201cCaution! Flammable Materials! CMOs and Pipeline\u201d<\/a><\/strong><\/p>\n\n\n\n<p>Released!<\/p>\n\n\n\n<ul><li>Taking the lead: Owning pipeline strategy and performance in a B2B model<\/li><li>The nature of the beast:&nbsp;Seasonal shifts<\/li><li>Pipeline culture and accountability<\/li><li>Attribution in a multi-touch world<\/li><li>Everyone has a role: Sales, marketing, partners, product<\/li><li>Tug of War: Quality vs quality vs existing vs new business<\/li><li>Don\u2019t get set up; set the performance agenda<\/li><li>Calibrate, calibrate, calibrate the engine, and don\u2019t spend until you are ready<\/li><\/ul>\n\n\n\n<p><strong><a href=\"https:\/\/bengibsoncmo.com\/index.php\/2023\/12\/11\/cmos-and-new-products-go-with-the-gtm-flow\/\">Chapter 5: CMOs and New Products: Go With the (GTM) Flow<\/a><\/strong><\/p>\n\n\n\n<ul><li>New Product GTM Readiness: The Big Tug of War&nbsp;<\/li><li>Product Marketing: Can it Play a Much Bigger Role?<\/li><li>Applying Strict Gates to GTM Chaos<\/li><li>When to incubate, when to go BIG<\/li><li>Gracefully Transition from Single- to Multi-Product<\/li><\/ul>\n\n\n\n<p><strong>Chapter 6: <\/strong>Reaching the C-Suite, When you Sell to IT Pros<\/p>\n\n\n\n<ul><li>Hint: They don\u2019t listen to you .. they listen to their peers<\/li><li>Hint 2: They want you to listen to them, not told a story<\/li><li>Building a sustainable C-Suite practice that engages and impacts real deals<\/li><\/ul>\n\n\n\n<p><strong>Chapter 7: Architecting Autonomy over Autocracy<\/strong><\/p>\n\n\n\n<ul><li>Architecting a marketing organization for scale<\/li><li>Avoiding the centralized \u201civory tower\u201d<\/li><li>Defining the mix: Theater marketing &gt; Field Marketing<\/li><li>The 80\/20 rule: Balancing top company priorities with \u201con the ground\u201d reality<\/li><\/ul>\n\n\n\n<p><strong>Chapter 8: Attack of the Tragically Generic<\/strong><\/p>\n\n\n\n<ul><li>Exploring, recognizing and rejecting generic messaging and copywriting<\/li><li>The worst literary offenders .. the \u201cilities\u201d<\/li><li>Beyond stock imagery&nbsp;<\/li><li>The art and emotion of soundtracks<\/li><\/ul>\n\n\n\n<p><strong>Chapter 9: Blunt Force vs Leverage<\/strong><\/p>\n\n\n\n<ul><li>Growing up with a \u201cdo it yourself\u201d go-to-market motion<\/li><li>50 cents on the dollar: finding partner leverage<\/li><li>Ecosystem: it\u2019s the focus, not the logos<\/li><\/ul>\n\n\n\n<p><strong>Chapter 10: Saying No: The Hardest Call<\/strong><\/p>\n\n\n\n<ul><li>Don\u2019t be that \u201cpleaser\u201d<\/li><li>Assessing the incoming, and choosing wisely<\/li><li>Saying \u201cno\u201d, with style<\/li><\/ul>\n\n\n\n<p><strong>Chapter 11: The Toolkit:&nbsp; Five foundational skills that will take you far.&nbsp;<\/strong><\/p>\n\n\n\n<ul><li>Lead with Your Ears \u2026or you\u2019ll fall swiftly out of touch<\/li><li>The Power of the Pen \u2026 Write early, write often, write continuously&nbsp;<\/li><li>Drama Class \u2026 being the great communicator<\/li><li>Know Your Tech, Know Your Seller \u2026 or you won\u2019t really know<\/li><li>Therapy \u2026 everyone needs advice, ask for it<\/li><\/ul>\n\n\n\n<p><strong>Chapter 12: How one fills the role<\/strong><\/p>\n\n\n\n<ul><li>SecState \u2026 The head diplomat<\/li><li>Thriving Outside of your Swim Lane \u2026 the difference between a functional and business leader.<\/li><li>Check the Ego \u2026 Hire your blind spots, and constantly put them on stage<\/li><li>The Art Critics \u2026 How to win over the toughest ones<\/li><li>Know Your Data \u2026 and don\u2019t get trapped by the law of averages<\/li><\/ul>\n\n\n\n<p><\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-30\" class=\"share-twitter sd-button share-icon\" href=\"https:\/\/bengibsoncmo.com\/index.php\/cmo-blog\/?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span>Twitter<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-30\" class=\"share-linkedin sd-button share-icon\" href=\"https:\/\/bengibsoncmo.com\/index.php\/cmo-blog\/?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span>LinkedIn<\/span><\/a><\/li><li class=\"share-facebook\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-facebook-30\" class=\"share-facebook sd-button share-icon\" href=\"https:\/\/bengibsoncmo.com\/index.php\/cmo-blog\/?share=facebook\" target=\"_blank\" title=\"Click to share on Facebook\"><span>Facebook<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u201cThat\u2019s Great! But Have You Considered\u2026\u201d This is a phrase I\u2019ve heard often in my career, with varying degrees of politeness. As a Chief Marketing Officer in Silicon Valley, you quickly learn that everyone has an opinion about how you and your team do the job. This dynamic is a key reason why a Spencer [&hellip;]<\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-30\" class=\"share-twitter sd-button share-icon\" href=\"https:\/\/bengibsoncmo.com\/index.php\/cmo-blog\/?share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span>Twitter<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-30\" class=\"share-linkedin sd-button share-icon\" href=\"https:\/\/bengibsoncmo.com\/index.php\/cmo-blog\/?share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span>LinkedIn<\/span><\/a><\/li><li class=\"share-facebook\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-facebook-30\" class=\"share-facebook sd-button share-icon\" href=\"https:\/\/bengibsoncmo.com\/index.php\/cmo-blog\/?share=facebook\" target=\"_blank\" title=\"Click to share on Facebook\"><span>Facebook<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"spay_email":""},"jetpack-related-posts":[{"id":29,"url":"https:\/\/bengibsoncmo.com\/index.php\/journey\/","url_meta":{"origin":30,"position":0},"title":"My Journey","date":"April 4, 2022","format":false,"excerpt":"My Human Network Today I announced that after 30 years of hard work and adventure in the Enterprise IT market, I will be traveling a new path, one that is strikingly different from the past 30 years. I don\u2019t like to use the retirement word, as that evokes living in\u2026","rel":"","context":"Similar post","img":{"alt_text":"Human Network","src":"https:\/\/i0.wp.com\/bengibsoncmo.com\/wp-content\/uploads\/2022\/01\/6A5434B2-2752-48EE-90F9-DD3F8B21600D-e1641358747656.jpeg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":31,"url":"https:\/\/bengibsoncmo.com\/index.php\/about\/","url_meta":{"origin":30,"position":1},"title":"About","date":"April 4, 2022","format":false,"excerpt":"Ben Gibson has spent the past 30 years pursuing great marketing outcomes for B2B companies. This has included Chief Marketing Officer roles at Nutanix, F5 Networks, Veritas and Aruba Networks. He also also served in marketing and communications roles at Cisco, and a range of Silicon Valley startups and agencies.\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"https:\/\/i0.wp.com\/bengibsoncmo.com\/wp-content\/uploads\/2022\/01\/23C0B69E-8EFE-41AE-A3E5-650309F19767-scaled.jpeg?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":2,"url":"https:\/\/bengibsoncmo.com\/index.php\/sample-page\/","url_meta":{"origin":30,"position":2},"title":"Sample Page","date":"December 30, 2021","format":false,"excerpt":"This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3,"url":"https:\/\/bengibsoncmo.com\/index.php\/privacy-policy\/","url_meta":{"origin":30,"position":3},"title":"Privacy Policy","date":"December 30, 2021","format":false,"excerpt":"Who we are Our website address is: http:\/\/bengibsoncmo.com. Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor\u2019s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called\u2026","rel":"","context":"Similar post","img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bengibsoncmo.com\/index.php\/wp-json\/wp\/v2\/pages\/30"}],"collection":[{"href":"https:\/\/bengibsoncmo.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bengibsoncmo.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bengibsoncmo.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bengibsoncmo.com\/index.php\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":18,"href":"https:\/\/bengibsoncmo.com\/index.php\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":344,"href":"https:\/\/bengibsoncmo.com\/index.php\/wp-json\/wp\/v2\/pages\/30\/revisions\/344"}],"wp:attachment":[{"href":"https:\/\/bengibsoncmo.com\/index.php\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}